Welcome to GloveGear Deals, your premier destination for championship-ready baseball and softball gloves delivered with lightning speed! Below you’ll find answers to common questions about our products, shipping, returns, and more. If you don’t find what you’re looking for, our team of former players is always ready to help at [email protected].
Product Questions
What types of gloves do you offer?
We carry premium gloves for all positions including:
- Catcher’s mitts
- First base gloves
- Infield gloves
- Outfield gloves
- Pitcher’s gloves
- Female fastpitch gloves
We feature top brands like Mizuno, Rawlings, Easton, Louisville Slugger, Marucci, and Nokona.
Do you offer custom gloves?
Yes! Our Custom section offers personalized glove options. Please note that custom gloves are final sale and cannot be returned.
When should I order my glove before the season starts?
Our coaches recommend ordering at least 3 weeks before your season starts, especially for catcher’s mitts and pitcher’s gloves that require proper break-in time.
Shipping & Delivery
What shipping options do you offer?
We offer two shipping methods:
- Standard Shipping ($12.95 via DHL/FedEx): 10-15 business days after processing
- Free Shipping (on orders $50+ via EMS): 15-25 business days after processing
All orders are processed within 1-2 business days by our team of former players who know how to handle your gear with care.
Do you ship internationally?
Yes! We ship worldwide to most countries (excluding some Asian and remote areas). Our global reach ensures great gloves can be played with worldwide.
How can I track my order?
Once your glove ships, you’ll receive:
- An instant shipping confirmation email with tracking number
- Real-time delivery updates via email/SMS
- A delivery notification with safe-drop instructions
You can track your package like you’d track a fly ball!
I need my glove urgently for a tournament. What can I do?
Contact our gear geeks at [email protected] for expedited shipping options. We’ll do our best to get your championship-ready gear to you in time!
Returns & Exchanges
What is your return policy?
We offer 15-day returns from the delivery date because even Gold Glovers need options. Please note:
- Custom gloves are final sale and cannot be returned
- Returned items must be in original condition
- Original shipping fees are non-refundable
How do I initiate a return?
Email our customer service team at [email protected] within 15 days of receiving your order. Include your order number and reason for return, and we’ll provide return instructions.
Payment & Account
What payment methods do you accept?
We accept all major payment methods:
- Visa
- MasterCard
- JCB
- PayPal
Is my payment information secure?
Absolutely! We use industry-standard encryption to protect your payment information. Your security is as important to us as a perfectly broken-in glove pocket.
Do I need an account to place an order?
No, you can check out as a guest. However, creating an account lets you track orders more easily and saves your information for future purchases.
Contact Information
How can I contact GloveGear Deals?
Our team of former players is ready to help with any questions:
Email: [email protected]
Address: 2457 West Virginia Avenue, Greenfield Ctr., US 12833
We respond to all inquiries within 24 hours – faster than a 90mph fastball!
At GloveGear Deals, we’re committed to getting premium gloves from our warehouse to your diamond with pro-grade precision. Play hard, gear up, and let us handle the delivery!